Dispensers

Paramedic Team

The paramedics are based in the health centre and are on call 24 hours a day, 7 days a week.

They work closely with the practice and are an integral part of the primary health care team and help us out when we need them in an emergency.

There is some perception that people can come to the surgery and ask to see the paramedic but this isn’t the case.  The only way to get paramedic services is to dial 999 in an emergency. They are only based in the building and do not normally do routine work.

If you have any queries regarding the paramedic service, please contact North East Ambulance Service Headquarters or ask to speak to the paramedic on duty.

The Paramedic Team

Stephen Fletcher

Rebecca Owen

Dave Herbert

Mark Napier

Dave Herbert

Health Visitors

Health Visitor – Heather Bruce

Nursery Nurse – Melanie Hodgkinson

The health visiting team look after the health and welfare of children under 5 years old.

Podiatry

Special Podiatrist – Sam Moses

Podiatrist – Lena Gray

Podiatry Assistant – Karen Swinburne

Clinics are run by Sam Mondays and Thursdays and by Lena every second Tuesday.  Karen is currently in training.  They provide a home visiting service for the housebound.

The podiatry service is primarily concerned with the assessment, diagnosis and treatment of disease and conditions affecting the feet and lower limbs, including nail surgery, pain relief for those with ‘at risk’ feet, e.g. diabetes, rheumatoid arthritis, deformity.

Physiotherapy

Physiotherapist – Jed Browne

Physiotherapists have expertise in sub-specialist areas such as musculo-skeletal disorders (upper limbs, lower limbs, spinal and hands) and orthopaedics. 

Physiotherapy is available in the Centre on Monday and Wednesday.  Patients can be referred in for treatment via GPs and Hospital Consultants.

As well as normal physiotherapy treatment, options can also include laser therapy (bought by the Wooler Doctors’ Fund), electrotherapy and acupuncture.

Counselling

Counsellor – Shelagh Brown

Counselling provides a one-to-one service in the practice with Shelagh who is a trained counsellor.  Patients can talk about their problems to her in a relaxed and confidential environment.

Ms Lauren Scott (f)

laurenLauren is our Medicines Manager/Dispenser and Receptionist.  She gained an NVQ in Dispensing in 2010.

As part of her Medicines Manager role, she works closely with  Medicines Managers  in the other 10 north Northumberland practices, with the pharmaceutical adviser and the partners to ensure high standards of prescribing and safety of medicines within the practice.   She checks any changes in medicines of patients who have been in hospital and also periodically chats with patients to make sure they understand how and why they are taking their medication.

Lauren is available Monday, Tuesday, Wednesday and Friday mornings between 9am and 1pm,  Monday afternoon between 2 and 4pm, Wednesday afternoon between 4 and 6pm and Thursday afternoons between 2pm and 7.00pm.

Mrs Meg Chapman (f)

Receptionist/Dispenser 

Meg joined the practice as a receptionist/dispenser in 2013. Meg is the main dispenser and works closely with the medicines manager so is able to deal with most dispensing queries.  Meg also covers reception and is therefore the person to speak to regarding general enquiries. Meg is available Tuesday to Friday between 8.30am and 1pm.

 

Mrs Hazel Cowens

hazelReceptionist/Dispenser

Hazel re-joined the practice team at the beginning of January 2013 as a receptionist having previously worked for the practice between 1998 and 2004.

Hazel deals with appointments and visits,  prescriptions, dispensing and any general enquiries you may have and is available Monday and Thursday between 8.30am and 1pm.

 
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