Paramedic Team

The paramedics are based in the health centre and are on call 24 hours a day, 7 days a week.

They work closely with the practice and are an integral part of the primary health care team and help us out when we need them in an emergency.

There is some perception that people can come to the surgery and ask to see the paramedic but this isn’t the case.  The only way to get paramedic services is to dial 999 in an emergency. They are only based in the building and do not normally do routine work.

If you have any queries regarding the paramedic service, please contact North East Ambulance Service Headquarters or ask to speak to the paramedic on duty.

The Paramedic Team

Stephen Fletcher

Rebecca Owen

Dave Herbert

Mark Napier

Dave Herbert

Health Visitors

Health Visitor – Heather Bruce

Nursery Nurse – Melanie Hodgkinson

The health visiting team look after the health and welfare of children under 5 years old.


Special Podiatrist – Sam Moses

Podiatrist – Lena Gray

Podiatry Assistant – Karen Swinburne

Clinics are run by Sam Mondays and Thursdays and by Lena every second Tuesday.  Karen is currently in training.  They provide a home visiting service for the housebound.

The podiatry service is primarily concerned with the assessment, diagnosis and treatment of disease and conditions affecting the feet and lower limbs, including nail surgery, pain relief for those with ‘at risk’ feet, e.g. diabetes, rheumatoid arthritis, deformity.


Physiotherapist – Jed Browne

Physiotherapists have expertise in sub-specialist areas such as musculo-skeletal disorders (upper limbs, lower limbs, spinal and hands) and orthopaedics. 

Physiotherapy is available in the Centre on Monday and Wednesday.  Patients can be referred in for treatment via GPs and Hospital Consultants.

As well as normal physiotherapy treatment, options can also include laser therapy (bought by the Wooler Doctors’ Fund), electrotherapy and acupuncture.


Counsellor – Shelagh Brown

Counselling provides a one-to-one service in the practice with Shelagh who is a trained counsellor.  Patients can talk about their problems to her in a relaxed and confidential environment.

Mrs Isabel Herdman (f)

Isabel is our new Medicines Manager, she took over from Lauren on the 4th May. he works Monday to Wednesday all day and can deal with any medication queries you need answered. Isabel is highly experienced and started working in her first dispensing doctors in 1988 in Lauder for ten years before moving to another practice in Harbottle for 4 years, she has also worked for Boots in various locations in Northumberland for 16 years before joining us here at Glendale. 

Mrs Meg Chapman (f)


Meg joined the practice as a receptionist/dispenser in 2013. Meg is able to deal with most dispensing queries.  Meg also covers reception and is therefore the person to speak to regarding general enquiries. Meg is available Wednesday to Friday between 8.30am and 1pm.


Mrs Harriet Richardson


Harriet (Hatty) joined the practice early 2022 as a receptionist/dispenser.   Hatty has vast experience in general practice and the dispensary having previously worked for Cheviot Medical Group.

Miss Gemma Bolam (f)
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