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Most patients have a summary care record which shares important information between healthcare professionals such as medication, allergies and adverse reactions which is extremely useful if you are seen by another doctor other than  your own GP including hospital admissions.   There is now the enriched SCR which also includes important medical history and procedures, immunisations and anticipatory care information such as your wishes for emergency care or end of life plans.   This ESCR will be especially helpful when treating patients with urgent medical needs such as hospitals or by out of hours doctors.  It also saves  you having to try to remember what conditions you have plus any allergies and medications you take, especially important for elderly patients who may not remember as well as they used to.     

If you would like to have an ESCR, please let  us know and we will tick the box in your records. You may also be asked this question by our doctors or reception team in the future.   

Repeat Prescriptions


Repeat medication can be ordered by post, telephone between 8.30am and 1pm, on-line or in person. 

To register for online services, including making appointments, contact reception for a login name and initial password.

It is important that you give us your full name and address and also exactly what medication you need to order.  It helps the receptionist if you read the names from the slip that was in the bag with your last medication rather than what is on the box itself.

It is also important that you give us at least 48 hours  (2 working days) notice before you need  to collect your medication as we, or the pharmacy, may need to order it from our suppliers.

For dispensing patients (those who live more than a mile from a pharmacy and have their medication dispensed at the surgery), medication can be collected between 8.30am & 6pm Monday to Friday and normally up until  8.00pm on Thursdays.

We also offer a weekly remote delivery service to Powburn, *Lowick, Chatton, Milfield and Cornhill. Orders MUST be received by 12 noon on Monday for delivery on Thursday.  *Lowick deliveries are made on Wednesday morning so the orders must be in by the previous Friday.  This is not an NHS-service and  is provided by the staff out of the goodness of their hearts.  It therefore won’t be available when they are on holiday, on sick leave or in adverse weather conditions.  

If you need medicines urgently, please contact the surgery during normal hours.

After hours, at weekends or during Bank Holidays, contact NHS 111

Prescription charges

The current prescription charge is £9.00 per item

You can buy pre-payment cards for £29.10 for 3 months or £104 for a full year.  These will save you money if you need more than 3 prescribed items in 3 months and more than 12 in the year.   PPCs are available by 10 monthly direct debit instalment payments.


All prescription charges are paid over to the Government so we are unable to afford a card facility.  However, you can pay for your prescription in advance by BACS.  Please ask at reception for the bank details.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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