Practice News

7th May

Continuity of Care

Patients with ongoing problems have better outcomes when looked after by the same GP. We therefore encourage patients to stick to being cared for by the same GP where practicable. Our staff will try to help our patients achieve this goal. Sometimes this may mean being asked to wait a day or two to see your regular GP if the problem is not urgent even though there might be sooner appointments with other GPs.

6th May

LINDISFARNE HEALTH PARTNERSHIP

As you may know, we merged with Well Close Square Surgery in Berwick in July 2022 and both practices are part of Lindisfarne Health.    As such, changes are gradually being made including the way our team answer the telephone.  We are no longer answering as 'Wooler Health' but 'Lindisfarne Health - Wooler'.   Our website name will remain as Wooler Health for now until patients get used to the new name so can find us!     Nothing else has changed, the staff and doctors remain the same.  

9th Jan

DISCHARGE FROM HOSPITAL FOLLOWING SURGERY

If you've been in hospital for any kind or surgery, the hospital should arrange for any follow up nursing or social care needs for you before discharge.

They will also provide you with their '24 hour surgical helpline' details should you experience any problems following surgery so, if you do have a problem or query about your surgery or treatment, please contact them first as they will be able to access your hospital records whereas we can't and we may not even have received your discharge letter.

Contacting them directly will ensure that you receive the most appropriate advice or follow up care should you need it.

27th Jan 2023

SURGERY CLOSED LAST THURSDAY OF EACH MONTH

We will be closed on the last Thursday of each month between 1pm and 4pm for staff meetings and training.  You will not be able to collect medication during this time

If you need non urgent medical advice please call 111.  In an emergency dial 999.

If you need to speak to a doctor urgently which can't wait until we resume surgery at 4pm, a mobile number will be available on our answering machine.

 

 

Page last reviewed: 07 May 2025
Page created: 03 January 2023