**** CORONAVIRUS - 16.04.2020- IMPORTANT PRACTICE INFORMATION ********
You may have seen the large yellow signs outside the building saying 'Covid Assessment Unit'. Just to avoid any confusion, we are not a testing site so you can't be tested here for the virus.
The signs have been erected by NHS Property Services as we have two 'hot' rooms in the building which could be used to see suspected patients in if demand outweighs the capacity in the local hospitals and this would be via NHS 111.
If you have a new cough or temperature over 37.8 then please do not come into the surgery. Call NHS 111 for advice.
From Monday 16th March, we are offering a telephone triage service where, if you request an appointment, the doctor will call you back and arrange to see you if he/she thinks its necessary.
Please do not come into the building unless you have a pre-booked appointment, to collect medication or pre-arranged documentation.
If you require repeat medication, we will only accept this by telephone or online ordering. If you are not registered for online services, please call reception and ask to be registered.
NEW MONTHLY SUPPORT PLANNER SERVICE
We will be having a Support Planner in the building on the 3rd Wednesday of every month from 15th January. The sessions will be drop-in sessions between 1.30pm - 4pm so no appointment needed. These workers can help patients with social care matters, see some of the examples below:
- Social Isolation – Advice on activities, groups and befriending services in the local community and offer advice on transport solutions to be able to attend.
- Advice around private services such as gardening, Domestic Help, Ironing, Handy Person.
- Link client in with specific groups for example MS, Visually Impaired and Alzheimer's.
- Advice around respite options (care home)
- Advice and support around rehousing, social housing, sheltered accommodation
- Support with completion of forms including Attendance Allowance and raise awareness
- Link clients in to Voluntary Sector – The Alnwick Gardens, Bridge Project support with volunteer opportunities and to support people back in to paid work.
- Referrals to other Social and Healthcare professionals when required i.e. Physio, OT, Care Manager, Social Worker.
- Advise about care options available to people
CHECK YOUR OWN BLOOD PRESSURE, HEIGHT AND WEIGHT
You can now check your own blood pressure and weight yourself in the waiting room and hand the results to the receptionist (we're waiting for the height measure to be fitted). This could save you from having to come in for routine checks and, for those patients whose blood pressure goes up when they see the doctor or nurse, it could help with this 'white-coat hypertension', though the doctors don't wear white coats these days! The BP machine prints out your blood pressure reading to hand in to the receptionist and there are also slips on the table to record your height, weight and other information to keep your records up to date. The equipment has been bought from the Wooler Doctors' Medical Equipment fund for use by us and Cheviot Medical Group so we'd like to thank everyone who makes donations to the fund.
WOOLER CARER GROUP MEETINGS
The group will meet each 3rd Tuesday of the month in the meeting room between 10am and 12 noon. If you care for someone, or know someone who is a carer, you are invited to come along for coffee and a chat. It's all very informal but you will meet with other carers and there will be speakers invited during the year and the opportunity to have days away organised by Carers Northumberland.
HEALTH TRAINER SERVICE
A health trainer works with the practice each Wednesday offering lifestyle advice including healthy eating, weight management, alcohol awareness, support to access physical activity and smoking cessation. The sessions are open to all patients by referral from the doctor/nurse or you can also self-refer and referral forms are available in reception.
The health trainer can also offer services to patients in group sessions, ie health walks, cook and eat (eating healthily on a budget with fresh ingredients supplied).
They are also looking for volunteer 'Health Champions' to work in the community with the health trainer if anyone is interested. If you are, please leave your name and contact details with reception and we will get the health trainer to contact you.