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VACANCY FOR A MEDICAL RECEPTIONIST/DISPENSER
30 hours per week (negotiable) plus holiday/sickness cover
Starting salary:  £17835 pro-rata
A vacancy has arisen for a medical receptionist/dispenser at Glendale Surgery.  
We are looking for someone who has good organisational skills, has the ability to work in a busy environment and who is committed to providing excellent customer service as part of an experienced team.   Applicants must have good IT skills with a high level of attention to detail and the ability to work to tight deadlines.  Flexibility will be required to cover for holidays and staff sickness. 
We offer a good rate of pay, membership of the NHS pension scheme and generous holidays.  Experience preferred but full training will be given to the right applicant. 
Please apply in writing with your CV to the Practice Manager, Glendale Surgery, Cheviot Primary Care Centre, Wooler, NE71 6BL.  Tel: 01668 281740.  
Closing date for applications: Monday 20th December.

 

CHRISTMAS OPENING AND ORDERING REPEAT MEDICATION
With people's thoughts turning to Christmas in just over 4 weeks, please see our opening times.
We are only closed for 3 working days so there is absolutely no need to order 2 months repeat medication.  Just make sure if you are due to order Christmas week, that you don't leave it until the last minute.  As at all other times of the year, you can order up to 10 days in advance which gives us time to process the prescription, ensure we have the drugs in stock, ask the doctors to deal with any queries, dispense the medication, get the doctor to check it and have it bagged up ready to collect.  As usual, we ask for 2 working days notice before you need to collect.   Thanks.
 Christmas Opening
 
 
MISSED PHONE CALLS
If you request a GP call can you please stay by your phone, the doctors are extremely busy and are having to ring patients multiple times due to patients missing calls. If you miss the call more than two times you will be asked to re-arrange the call for another day.
 
SEEING THE DOCTOR/NURSE
There have been some negative comments on social media and in the press over the past 15 months about patients being unable to see their doctor.   We have not stopped seeing patients throughout the pandemic and have operated as normally as possible.  All surgeries are operating a telephone triage service where, if you request an appointment, the doctor will call you back first.   Not all patients need to be seen face to face but, if the doctor thinks you need to be seen in person, they themselves will make you an appointment, usually the same day.  Don't put off calling us if you have a problem.   
Maureen, our practice nurse and Sue our healthcare assistant, are also carrying out normal nursing duties including smears, baby immunisations and health reviews. We do have a backlog of routine blood tests which we are working through but if you are due to be seen and are concerned about anything, give us a call and book an appointment.   
 
SOCIAL PRESCRIBERS
Our link workers can offer services for a wide range of people, including those:
• Who need help with housing, financial or employment issues
• With complex social needs
• Who are lonely or isolated
• Who want to lose weight and get fit
• With mental health needs
• With long-term illnesses or conditions
If you are struggling and need some support, contact the surgery and we will put you in touch with our link worker.
 
 

 

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