Latest News

NEW DOCTORS IN THE PRACTICE-
 
We are delighted to announce that Dr Toby Cockill has joined us permanently as a salaried GP.  We also have 2 new GP Registrars who will be with us until the end of February, Dr Nathan Billingham and Dr Elliott Philips. From next week, we are helping out at Cheviot Medical Group while Dr Lambourn is on sick leave so Dr Long and Dr Miller will work across both practices as needed. 
 
The list of doctors now at Glendale are:
Dr Saul Miller                 Principal GP
Dr Victoria Long             Salaried GP
Dr Toby Cockill               Salaried GP
Dr Nathan Billingham    GP Registrar
Dr Elliott Philips             GP Registrar
Dr Clare Bromly             Locum GP
 
DELAY IN DELIVERY OF FLU VACCINATIONS (03.09.21)
 
All practices have today been informed from our main supplier that there will be a 1 - 2 week delay in getting the vaccines to us because of transportation problems.  This is hugely disappointing for us as we have all put plans in place to vaccinate our patients as soon as possible.
 
We ask that all patients who normally have their flu vaccination at surgery wait until we call you rather than go elsewhere.  We have ordered the vaccination in for you and we don't want these to go to waste. 
 
As soon as we get notification of their arrival, we will organise a clinic and let you know the date.
 
 ** MORE SURGERY NEWS**
MISSED PHONE CALLS
COVID VACCINATIONS
SEEING A DOCTOR/NURSE
NEW SERVICES
OPTING OUT OF SHARING DATA
MISSED PHONE CALLS
If you request a GP call can you please stay by your phone, the doctors are extremely busy and are having to ring patients multiple times due to patients missing calls. If you miss the call more than two times you will be asked to re-arrange the call for another day.
 
SEEING THE DOCTOR/NURSE
There have been some negative comments on social media and in the press over the past 15 months about patients being unable to see their doctor.   We have not stopped seeing patients throughout the pandemic and have operated as normally as possible.  All surgeries are operating a telephone triage service where, if you request an appointment, the doctor will call you back first.   Not all patients need to be seen face to face but, if the doctor thinks you need to be seen in person, they themselves will make you an appointment, usually the same day.  Don't put off calling us if you have a problem.   
Maureen, our practice nurse and Sue our healthcare assistant, are also carrying out normal nursing duties including smears, baby immunisations and health reviews. We do have a backlog of routine blood tests which we are working through but if you are due to be seen and are concerned about anything, give us a call and book an appointment.   
 
SOCIAL PRESCRIBERS
Our link workers can offer services for a wide range of people, including those:
• Who need help with housing, financial or employment issues
• With complex social needs
• Who are lonely or isolated
• Who want to lose weight and get fit
• With mental health needs
• With long-term illnesses or conditions
If you are struggling and need some support, contact the surgery and we will put you in touch with our link worker.
 
OPTING OUT OF SHARING DATA
Over the last few days some practices have been inundated with letters and calls from patients regarding 'opting out' of sharing their data.
Glendale Surgery doesn't share your personal identifiable data unless it's with someone who may be treating you, ie our colleagues in the primary health care team here in the building, hospitals, pharmacies to order prescriptions, ambulance services etc. If we are involved in a research project then the express consent of the patient is sought.
Unfortunately our colleagues in the press and those on social media have created a bit of a storm which is leading to lots of unnecessary work - you don't need to write to us, you can see the actual details behind it on this link, including the dispelled myths.
If you still wish to opt out then you can do it through their link. Please don't contact the surgery as our team is extremely busy dealing with day to day patient needs and the covid vaccination prograMme.

Thank you.

 

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