COVID SHIELDING ENDS 1ST AUGUST
From tomorrow, people in England who are at high risk from coronavirus will no longer be advised to shield.
This is going to be a big step for a lot of people and we are always here to help you. In the surgery, we have taken all the steps we can to keep patients who are asked to come in and see the doctor or nurse as safe as possible and we carry out regular risk assessments when targets change.
Please don't be frightened if, once you have spoken to the doctor on the phone, you need to come in to be examined. The doctor or nurse meets you at the door, checks your temperature and, if you haven't got a mask or face covering, we will issue you with one but prefer you to have your own to save NHS funds. The doctors and nurses are all wearing face masks, plastic aprons and gloves which are changed between each patient and the surfaces in the rooms are cleaned.
Just a reminder that, if you have been having medicines delivered to your door, that will also stop from tomorrow. We do free weekly deliveries to outlets at Lowick, Chatton, Milfield, Cornhill and Powburn and we ask that you order your medication by 12 noon at the latest on Mondays for delivery by Thursday afternoon. We can't deliver high risk drugs or fridge items. Our staff who pass these outlets to go home deliver the service for you and its not available when they are on holiday. There are no Lowick, Chatton deliveries for the next 2 weeks and Milfield/Cornhill next week.
Have a good weekend and, as always, stay safe.
I am so very proud of our team at Glendale. We don't always get it right but we do try to do the best we can. To come first out of the 41 or so practices in Northumberland is a huge accolade for our small practice.
The Government have asked us to wear face coverings on public transport to help us all travel safely.
Public transport includes buses and trains. Taxis are not public transport, but some taxis may ask you to wear a face covering.
Now also from the 24th July we will be asked to wear face coverings in shops.
There are some exemptions to this :
• You have a disability that means you cannot put a mask on.
• You have a disability that means you cannot wear or remove a mask.
• Putting on a face mask would cause you severe distress.
• If you use lip reading to communicate, the person supporting you to use public transport does not have to wear a mask.
• You do not have to wear a mask if you are using public transport to escape danger.
YOU DO NOT NEED A LETTER FROM YOUR DOCTOR to confirm you are exempt and we are not supplying these. You can carry a card to state this. Cards and more information is available from https://www.keepsafe.org.uk/mask.
NEW DOOR INTERCOM SYSTEM
The new door intercom system has been installed. There is a button to press for Glendale and one for Cheviot patients. You must press the button, wait for it to be answered then speak into the speaker to the receptionist.
We are operating a one way system so you come in the front door and exit by the side door. If you are here for an appointment and also have medication to collect, please mention both which may save you having to join the queue after you've seen the doctor or nurse as you won't be allowed back into the waiting area.