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GLENDALE SURGERY

VACANCY FOR A MEDICAL RECEPTIONIST/DISPENSER

 
20 hours per week plus holiday/sickness cover
A vacancy has arisen for a part-time medical receptionist/dispenser at Glendale Surgery.  The hours are negotiable but likely to be worked Wednesday to Friday. 
 
We are looking for someone who has good organisational skills, has the ability to work in a busy environment and who is committed to providing excellent customer service as part of an experienced team.   Applicants must have good IT skills with a high level of attention to detail and the ability to work to tight deadlines.  Flexibility will be required to cover for holidays and staff sickness.  We offer a good rate of pay, a staff pension scheme and generous holidays.  Experience preferred but full training will be given to the right applicant. 
  
Please apply in writing with your CV to the Practice Manager, Glendale Surgery, Cheviot Primary Care Centre, Wooler, NE71 6BL.  Tel: 01668 281740.  Email:  NORCCG.GlendaleAdmin@nhs.net. If you wish to discuss the post informally, please contact me on the above number. 
 
Closing date for applications: Monday 7th December.

Telephone Appointments

 
If you have requested a telephone appointment with the doctor, can you ensure that you are available to take the call please.  Increasingly the doctors are trying to contact patients 2 and 3 times without success and this is having an impact on their workload and the amount of patients we can book in for that day.
 
We have therefore made the decision that, if you are unavailable when the doctor calls you, unless he/she decides that your problem is urgent, you will be put onto the following day's workload.

Breast cancer screening

Screening will be in our area soon. If you are due for screening you will receive a letter from the screening team asking you to book an appointment.   Screening in Berwick is due late 2020 and mid 2021 in Alnwick and the letters will be sent in relation to these dates. 
If you do not receive a letter but think you are due for breast screening, please ring the  screening team on 0191 2820202 and not your GP practice.
Unfortunately due to delays with Covid-19 the screening team are unable to offer screening to those over 70 at the present time.
Image may contain: food, text that says "WHAT BREAST CANCER CANCER CAN LOOK & FEEL LIKE thick mass indentation skin erosion redness or heat new fluid dimpling bump growing vein invisible lump retracted nipple new shape/size orange peel skin knowyourlemorus.com A cancerous lump often hard and immovable, like lemon seed."
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IMPORTANT COVID update 27/10/2020

 
PLEASE keep yourselves safe and follow the guidelines stringently, wear a mask, frequent hand washing/use of alcohol gels, keep 2m distance, don't mix households etc etc. 
 
Most cases of Coronavirus are mild and can be treated at home with over the counter medication.  Free home testing can be arranged by ringing 119 if you have symptoms or visit Gov.uk to arrange this online.  
 
If your illness or the illness in any household members is worsening, seek medical help as soon as possible. 
 
If it's not an emergency, contact NHS 111 online. If you have no internet access, you should call NHS 111.
 
For any emergency conditions, if you need to call an ambulance, dial 999 and inform the call handler or operator if you or your relative have coronavirus symptoms as well as any emergency conditions.
 
Self-isolate immediately if:
you have any symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste)
you've tested positive for coronavirus 
you live with someone who has symptoms or tested positive
someone in your support bubble has symptoms or tested positive
you're told to self-isolate by NHS Test and Trace or the NHS COVID-19 app
 
You must not leave your home if you're self-isolating:
do not go to work, school or public places – work from home if you can
do not go on public transport or use taxis
do not go out to get food and medicine – order it online or by phone, or ask someone to bring it to your home
do not have visitors in your home, including friends and family – except for people providing essential care
do not go out to exercise – exercise at home or in your garden, if you have one
 
How long to self-isolate
If you have symptoms or have tested positive for coronavirus, you'll usually need to self-isolate for 14 days and also if:
someone you live with has symptoms or tested positive
someone in your support bubble has symptoms or tested positive
you've been told to self-isolate by NHS Test and Trace.
 
We are unable to see suspected Covid patients in the surgery but can offer guidance but we do recommend that  you go through the aforementioned channels first. 
 
There's lots of advice on the Gov.uk website if you are unsure about anything. 
_________________________________________________________________________________________________________________________________
SURGERY UPDATE 26/10/2020
We are pleased to announce that, following Dr Bromly's retirement,  Dr Vikki Long is joining us earlier than expected and will start work on Monday 2nd November.  To start with Vikki will work on Mondays and Thursdays and then from January Monday, Wednesday and Thursday which will be her normal days from then on. 
Dr Stuart Child will also resume working with us as a  regular locum from when our registrar, Dr Shaw,  goes on maternity leave on the 23rd November.  Due to Covid, Dr Child will be doing the telephone triage from home and the doctor on duty in the practice will see those he feels need to be seen face to face. 
We have three very experienced locum doctors working with us alongside Dr Miller in the meantime, Dr John Todd a retired GP from Morpeth, Dr Karen Thompson, a GP Morpeth, and Dr Matt Debbage who provides locum cover for several practices in our network. 
Nurse clinics - we are starting to catch up with the backlog of work from March and calling in those with long-term conditions for their annual reviews,  women for smears, shingles and pneumonia vaccinations, stop smoking clinics and general health checks.  The appointment times have been extended to enable the nurses to clean the room after each patient so it is going to take us a while to catch up so please be patient.  To help us with this, if you can't make your appointment, can you please let us know in good time as we have had a lot of time wasted by some patients not turning up.   Just three patients not attending wastes at least one hour of nurse time which is very precious to us at the moment while we try and catch up.
Flu vaccinations - we were very lucky in that we got all our order in September so were able to vaccinate the majority of our eligible population.  However, due to Covid and more people having the vaccine who have previously refused, the country has experienced shortages of flu vaccinations and they are just starting to be released now.  We will be in contact with everyone who is eligible and has not yet had the vaccine when our stocks arrive and book you in with Maureen and Sue. 
We still haven't had an announcement from the Government regarding vaccinating the 50-64 year old's who don't have a medical condition making them eligible for vaccination.  We will let you know if and when the vaccines for this group become available. 
We continue to be extremely lucky with the very few number of Covid of cases in our area and, as a practice, we have not had any confirmed cases  which have arisen outside of hospital since it all started.   We keep our fingers crossed that it remains that way.
Take care everyone.
 

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