If you request a GP call can you please stay by your phone, the doctors are extremely busy and are having to ring patients multiple times due to patients missing calls. If you miss the call more than two times you will be asked to re-arrange the call for another day.
SEEING THE DOCTOR/NURSE
There have been some negative comments on social media and in the press over the past 15 months about patients being unable to see their doctor. We have not stopped seeing patients throughout the pandemic and have operated as normally as possible. All surgeries are operating a telephone triage service where, if you request an appointment, the doctor will call you back first. Not all patients need to be seen face to face but, if the doctor thinks you need to be seen in person, they themselves will make you an appointment, usually the same day. Don't put off calling us if you have a problem.
Maureen, our practice nurse and Sue our healthcare assistant, are also carrying out normal nursing duties including smears, baby immunisations and health reviews. We do have a backlog of routine blood tests which we are working through but if you are due to be seen and are concerned about anything, give us a call and book an appointment.
Our link workers can offer services for a wide range of people, including those:
• Who need help with housing, financial or employment issues
• With complex social needs
• Who are lonely or isolated
• Who want to lose weight and get fit
• With mental health needs
• With long-term illnesses or conditions
If you are struggling and need some support, contact the surgery and we will put you in touch with our link worker.