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Noticeboard

contraceptive advice during the coronavirus outbreak

Contraceptive advice 

Easter Holidays
All GP practices have been asked by the Government to operate as normal during the Easter holidays so we will be open on Good Friday and Easter Monday for normal services. The Glendale Pharmacy is not open on those days but is open on Easter Saturday for medication collection. However, if you order medication on the Friday or Monday, please don't expect it to be ready early morning on the Saturday or Tuesday as the pharmacist won't receive it until they open at 9am that morning.

Lets hope people don't take the nice weather we are supposed to be getting as an opportunity to come up to the country like they did a few weeks ago. Hopefully the message has been taken on board by now.

Patients asked to attend for an appointment
If the doctor or nurse asks you to attend then, unless you have a condition which means that you must be accompanied, then please don't bring anyone with you as we don't want to offend anyone by saying they can't come in.

As always, stay safe folks and thanks for your understanding during these difficult times for us all.

Previous posts

Collaborative Working arrangements across North Northumberland General Practice

We have been working hard with our primary care network to ensure that whatever challenges we may face in the coming months we can continue to provide you, our patients, continued access to essential healthcare from your local practice.

Although testing for healthcare workers is now available and will reduce the number of staff who are isolating when a household member has symptoms, there remains the risk of healthcare workers being too unwell to attend work if they contract the virus. We are concerned there is a risk that this may mean some practices are left without GPs available to care for their patients for short periods of time.

Therefore in order to ensure that our patients always have access to a General Practitioner we have taken the temporary step of activating access for every GP across the North of Northumberland in each of our practices. Although we have made this access available immediately this will only be used when a GP is working to support a practice and only to access the records of those patients who need their input. This may include but is not limited to consultations (telephone or face to face), issuing medications and reviewing test results.

If you have any concerns or wish to discuss this further please speak to our practice manager

AT RISK PATIENTS

Due to the high demand from patients for letters for employers and advice, we have decided to write to each patient with long-term conditions who are considered to be high risk.

These are not the patients that the Government have already written to as being at very high risk.

If you think you are in a high risk group and don't receive a letter by the beginning of next week, please give us a call.

We are under huge pressures at the moment so please be patient and don't call us requesting a sick note or isolation note due to coronavirus as this will act as evidence for your employer.

The groups are:
* Patients with diabetes with an HbA1c greater than 75, recent diabetic ketoacidosis or poor medication aherence.
* Patients with chronic obstructive pulmonary disease who have required hospitalisation in the last 12 months or who have required 2 or more courses of steroids or antibiotics.
* Patients with asthma with a history of hospitalisation in the last 12 months or ever been admitted to intensive care.
* Patients with significant heart failure which has required hospitalisation for the heart failure within the last 12 months.
* Patients with multiple longterm conditions
* Patients taking continuous oral corticosteroids or 20mg of prednisolone or more for over 4 weeks.
* Patients taking some immunosuppressive or immunomodulating medication who have not been contacted by the Government such as cyclophosphamide, leflunomide, methotrexate.
* Other patients the GP considers would be at high risk.

Thanks.

ENRICHED SUMMARY CARE RECORD

Most patients have a summary care record which shares important information between healthcare professionals such as medication, allergies and adverse reactions which is extremely useful if you are seen by another doctor other than  your own GP including hospital admissions.   There is now the enriched SCR which also includes important medical history and procedures, immunisations and anticipatory care information such as your wishes for emergency care or end of life plans.   This ESCR will be especially helpful when treating patients with urgent medical needs such as hospitals or by out of hours doctors.  It also saves  you having to try to remember what conditions you have plus any allergies and medications you take, especially important for elderly patients who may not remember as well as they used to.     

If you would like to have an ESCR, please let  us know and we will tick the box in your records. You may also be asked this question by our doctors or reception team in the future.   

registerNew Patient Registration

We welcome new patients to the practice.  We have a ‘pooled’ practice list which means you are registered with the practice and not an individual doctor.  However, you are still able to see the doctor of your choice.

From 1st October 2014, under new NHS services, we will be able to register patients from any area for in-hours general medical services.  This will not, however, include home visits which is to be organised by Northumberland CCG. Further information will be made available in the near future.

Currently, we can only accept patients who live within the practice area which includes the surrounding villages and hamlets including:

To the North: Cornhill on Tweed, Etal, Milfield, Mindrum, Kirknewton, Akeld. 

To the South:  Powburn, Glanton, Whittingham, Thrunton

To the East:  Doddington, Lowick, Chillingham, Chatton, Bewick.

To the West:   into the beautiful hills and valleys surrounding the Cheviots.

If you want to join the practice, please complete a registration form which can be obtained from reception or downloaded here and a health questionnaire which can be downloaded here.

A registration pack is also available  which gives full practice details and the services we offer.

There is no need to contact your old practice as we will obtain your medical records via Northumberland Care Trust who will ask your old practice to send your records to them and, they in turn, will forward them to us.  This system can be quite lengthy, especially if you were registered outside Northumberland so we ask that you complete a patient questionnaire so that we are aware of any medical condition(s) you may have and medication you may be taking.

When you register, we will ask you to make an appointment to see one of the doctors for an introductory meeting and new patient health check.

Changes to Personal Details

It is important that your information is kept up to date.

Please remember to let us know if you are moving home, have changed your name, your telephone number, have a new mobile number or email address.  

We have the facility through our clinical system to be able to contact patients by text message and email to give you results, to make or remind you about appointments and to let you know of important news in the practice.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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