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Most patients have a summary care record which shares important information between healthcare professionals such as medication, allergies and adverse reactions which is extremely useful if you are seen by another doctor other than  your own GP including hospital admissions.   There is now the enriched SCR which also includes important medical history and procedures, immunisations and anticipatory care information such as your wishes for emergency care or end of life plans.   This ESCR will be especially helpful when treating patients with urgent medical needs such as hospitals or by out of hours doctors.  It also saves  you having to try to remember what conditions you have plus any allergies and medications you take, especially important for elderly patients who may not remember as well as they used to.     

If you would like to have an ESCR, please let  us know and we will tick the box in your records. You may also be asked this question by our doctors or reception team in the future.   

Young People

young peopleAt Glendale, together with our patient group, we are looking at better ways to engage with the younger patients of the practice.  We realise the difficulty young people can face if they have a problem and they are not sure who to talk to or are embarrassed to come into the surgery and ask for an appointment so we are going to look at ways of improving this.  We would be delighted if any young person wanted to help us with this, please contact the practice manager on 01668 280036.

We already offer appointments to young people under 16 who are presumed to be competent to give consent for their own medical care unaccompanied, if they so wish. They will be encouraged to attend with a responsible adult but this will only be a requirement if their safety is thought to be at risk.

Treatment will be kept completely confidential by everyone in the practice unless the doctor has reasonable grounds to suspect that the young person is suffering, or is likely to suffer, significant harm.

In emergency situations when a   parent/guardian or other relative is unable to be contacted and the young person does not have the capacity to   consent for him or herself, we will provide immediate necessary treatment on the   basis that it is in the patient’s best interests.

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