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Noticeboard

WITHDRAWAL OF PHYSIOTHERAPY SERVICES FROM WOOLER

A new JMAPS (joint musculoskeletal and pain clinic) service started across Northumberland on the 1st July.  As part of this, the CCG decided that the physio service in Wooler would be withdrawn but, due to pressure from the practices and patient groups, they have agreed that the service will continue for one day a week from August.

We have been further informed today (9th July) that any patients wishing to be referred to orthopaedic services for treatment have to have contact with the JMAPS service first and we are therefore unable to refer directly to orthopaedics. 

This is something, again, which we were not informed about by the CCG and are awaiting further communication from them.

We will continue to fight to maintain physio services in Wooler as will our patient group.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. If results are abnormal, we will contact you.  If they are normal, we won't but please feel free to contact us between 10am and 1pm to get the results.  If you have access to your records online, you will be able to see your own test results - another good reason to register to our online system.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release and it is recorded on their medical records, or if they are not capable of understanding them and you are registered as their carer.

If you are under the care of a hospital consultant and have had tests done during a clinic or hospital stay, please contact the consultant's secretary for the results. 

 
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