ONLINE SERVICES - email campaign
We are sending emails to patients this week who aren't registered with us for online services and inviting them to register for access to their records which will enable them to make appointments, order repeat medication and see parts of their records at any time of the day or night. Not only does this help us with reduced telephone calls which enables the reception and admin team to deal with patients who don't have internet access and other work, but it means that patients can attend to these things at their convenience, aren't having to wait until the surgery is open and aren't hanging on the end of an engaged telephone line. The system is entirely safe, it's accessed by a login and password only known to the patient and is very easy to use.
If you have any queries, please contact Chris James.